Buteo Wildlife
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Terms & Conditions

Booking and Payment

Bookings may be made by telephone or by email from this website. If made by telephone Buteo Wildlife will also send a booking form by post to be completed and returned. A deposit of 20% of the tour cost must accompany the booking either by PayPal if using the website or cheque if booking by post. Cheques to be payable to Buteo Wildlife. Upon receipt of the deposit Buteo Wildlife will forward a booking confirmation. The balance of the payment will be due two weeks before the date of a one-day tour or four weeks before the commencement of a tour lasting two or more days and may be paid by either of the above methods.

Upon sending a booking form with deposit you are entering into a contract with Buteo Wildlife meaning that you agree to accept these booking Terms and Conditions and that Buteo Wildlife agree to conduct your tour in accordance with the advertised itinerary, subject to unavoidable circumstances.

Cancellation

In the event that you cancel your booking the deposit is non-refundable. Cancellation of a customised tour less than two weeks before its commencement will result in the full payment becoming non-refundable.

In the event of Buteo Wildlife having to cancel a tour a full refund will be made of all monies paid.

Itineraries

A great deal of thought and preparation goes into the creation of a Buteo Wildlife tour itinerary to give you, the client, a most enjoyable experience. We will adjust the speed of the tour to fit your needs and ensure that you see as much as possible. However, Buteo Wildlife reserve the right to alter the exact itinerary if it is felt that it would be beneficial for the tour e.g. severe weather conditions or site closures.

What's not included

The costs of transport to and from the tour meeting point, food and drink and entry fees to reserves are not included in the tour price.

Wildlife

Species mentioned in our tour itineraries and checklists are meant as a guide only. You should not expect to see everything mentioned although every effort will be made to ensure that you see as much as possible.

Liability

We have taken all reasonable steps to ensure that the tours advertised have been properly arranged and that any Health and Safety aspects have been fully considered. We will not accept any liability unless as a direct result of our negligence which results in death or bodily injury. We will not accept liability for matters outside our control or for any loss or damage to clients' belongings or equipment.

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